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Once you are on the phone with a member of
our support team, you will be directed to this page when our
support technician will provide you with a unique
connection code.
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You will then enter the code in the field
below and click the Submit button to initiate
the screen-sharing session.
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You are prompted
to download a small virus-free plug-in.
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With your
permission, your support representative can view your screen and
share control of your mouse and keyboard.
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You are in full
control of your computer at all times. You always have overriding
control of your mouse and keyboard, and you can end the
screen-sharing session at any time.
