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Microsoft Outlook Integration
Many CRM packages work with Microsoft Outlook but only Microsoft
Dynamics CRM works directly in Outlook.
This is one of the key areas that sets Microsoft Dynamics CRM
apart. With CRM fully accessible in Outlook there isn't a new
interface that users have to get used to.
This means there is faster buy-in, less training and greater user
adoption, leading to faster productivity and quicker CRM
implementation results.
Customer Service
Deliver customer information, case management, service history and
support knowledge directly to the desktops of your customer service
representatives.
Microsoft Dynamics CRM provides a comprehensive customer service
solution that is completely customisable to individual
business processes and is scalable to meet enterprise demands.
Hosted or Onsite Deployment
Microsoft Dynamics CRM is available either as an onsite or
hosted solution from £35+VAT per user per month.
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